STANDARD DELIVERY
Beblum website orders offer delivery service to the appointed address across Malaysia.
Beblum has no control over the delivery service once the parcel is handed over to our panel courier company. Exceptional circumstances beyond control such as bad weather, festive seasons or courier delays may result in the courier company taking a longer time to deliver your parcel. If you have not received your order after 7 days from the shipping date, please contact Beblum for assistance.
If orders are undelivered during the first try due to no one at home or contact failure, the courier service will contact you again to arrange for another delivery attempt. In the event the courier company failed to deliver after TWO attempts due to the reasons mentioned, the parcel will be returned to Beblum, and you may collect it from our warehouse. However, if you require additional delivery after that, another round of courier fees will have to be charged.
Please keep track of your parcel using the tracking number provided in your email. In the case of parcel delays or missing (as shown in the tracking details), we urge customers to contact Beblum immediately for investigation and clarifications.